2026 Texas Funeral Service Commission Customer Satisfaction Survey
The Texas Funeral Service Commission strives to provide licensing, enforcement, and other regulatory services to the public in an honest, fair, thorough, cost-efficient, and timely manner. To help us continue improving these services, we invite you to share your feedback regarding your experience with the Commission.
The Commission is also beginning its strategic planning process for fiscal years 2027–2031. Strategic planning is a long-term, forward-looking effort that assesses current conditions, sets goals, and guides agency decision-making. It includes a multiyear view of the objectives and strategies needed to achieve the agency’s mission and directs all major agency operations. As part of this process, the Commission is seeking your input on customer service, as well as on trends, conditions, opportunities, and challenges affecting either the Commission or the profession we regulate is essential to developing an effective plan. Your feedback will help the Commission identify key needs within the regulated professions and address major issues expected to affect the agency in the coming years.
2026 TFSC Customer Satisfaction Survey
Thank you in advance for completing the survey.
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We’re making it easier to manage your licensing needs! Beginning January 2025, all provisional and renewal applications will be processed exclusively through our online licensing system. Mailed applications will no longer be accepted. Explore the TFSC 'How to Use Guide' for instructions on completing applications and accessing additional online services. |
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Per Texas Occupations Code Code §651, establishment owners and all license holders are now required to undergo a background check as part of the Funeral Establishment, Provisional, and Individual licensing process. |
TFSC MISSION STATEMENT
The Texas Funeral Service Commission (TFSC) protects the public from deceptive practices in the funeral and death care industry through impartial enforcement, inspections, licensing, and education, ensuring final dispositions are conducted professionally and ethically.
Consumer Guidance and Standards
Funeral, cremation, and burial arrangements are significant decisions influenced by emotional, religious, and social factors. TFSC upholds the highest professional and ethical standards in the funeral and death care industry to safeguard public trust.
Public Accountability and Core Services
As a public agency, TFSC is committed to transparency, responsible use of state resources, and serving Texans with integrity. TFSC's primary services include:
- Licensing: Reviewing applications to ensure licensee qualifications meet legal standards.
- Compliance: Investigating complaints and inspecting establishments for regulatory adherence.
Resolving Concerns
Concerns about TFSC services should be submitted in writing to the Executive Director, the agency’s customer service representative. If unresolved, the matter may be referred to the Commissioners for further review.
Look to the TFSC News & Things to Know page for important updates and notices.
OPEN MEETINGS
The TFSC meets quarterly. The Commission conducts these meetings in Austin, Texas, at the George H. W, Bush Building, unless advised otherwise. Once posted, TFSC meeting agendas may be found by clicking on the following website: Texas Secretary of State Open Meetings. Type in Texas Funeral Service Commission in the “Agency Name” field and select “Find.”
Stakeholder Meeting:
A stakeholder meeting has been scheduled for April 28, 2026, at 10:00 AM.
The primary purpose of this meeting is to gather input and feedback on the Anatomical Whole Body Donor Acknowledgment Form. Your participation and perspective are important to ensure the document reflects appropriate standards and considerations.
The session will be held via Zoom. Please join using the link provided below
https://us06web.zoom.us/meeting/register/eZ-1rE5NQruZHDtqW53SnQ
Anatomical Whole Body Donor Acknowledgement
Meeting Notice:
A stakeholder meeting April 30, 2026, at 10:00 AM.
The primary purpose of this meeting is to gather input and feedback on a proposed Commission Rule 203.36, which implements the inspection requirements for solid waste disposal and sanitation facilities in funeral establishments under the Solid Waste Disposal Act. The language of the proposed rule is linked below:
Proposed_22_TAC_203_36_Inspection
The session will be held via Zoom. Please join using the link below:
Topic: Stakeholder meeting for Rule regarding Inspection of Solid Waste Disposal and Sanitation Facilities
Time: Apr 30, 2026 10:00 AM Central Time (US and Canada)
https://us06web.zoom.us/j/84003996220?pwd=bSMabwwSUE5egr5EkfCPzWfGZ1rNTB.1
Meeting ID: 840 0399 6220
Passcode: 968960
One tap mobile
+13462487799,,84003996220# US (Houston)
+12532050468,,84003996220# US
UPCOMING MEETING
Date: May 4, 2026
Time: 09:00 a.m.
Location: George H. W. Bush
1801 Congress Avenue
10th Floor, Room 10.102
Austin, Texas 78701
Agenda: TFSC Meeting Agenda 5.4.26
For more information check: TFSC News & Things to Know